Building a large contingent of high-quality cadres is an important guarantee for adhering to and developing socialism with Chinese characteristics in the new era. Using the key event method,this study selects 171 grassroots civil servants in the Ninth National “civil servants with people’s satisfaction” as the industry benchmark, and theoretically constructs the specific content structure of “grassroots civil servants with people’s satisfaction” in the new era based on the grounded theory to answer the typical characteristics and core performance of “grassroots civil servants with people’s satisfaction” in the Chinese scene “What is it?” the results show that “grassroots civil servants satisfied by the people” in the Chinese scenario. The content structure mainly includes four dimensions: political quality, comprehensive ability, values and service motivation, with a total of 19 characteristic elements. Among them, political quality and comprehensive ability are the surface feature, values quality is the middle feature, and service motivation is the deep-seated feature and internal driving factor. These four dimensions not only reflect the actual behavior of China’s grassroots civil servants under the background of comprehensively deepening the reform, but also based on Chinese traditional culture, bureaucratic structure and the new era governance situation, It has realized the localization exploration of civil servants competency, which has important management enlightenment and practical significance for the accurate selection and training of grassroots civil servants in the new era.

建设一支宏大的高素质干部队伍,是新时代坚持和发展中国特色社会主义的重要保证。本研究运用关键事件法,选择 《第九届全国 “人民满意的公务员”风采录》中171位基层公务员作为行业标杆,基于扎根理论对新时代 “人民满意的基层公务员”的具体内容结构进行理论构建,来回答中国场景下 “人民满意的基层公务员”的典型特征和核心表现 “是什么”。研究结果表明,中国场景下 “人民满意的基层公务员”的内容结构主要包括政治素质、综合能力、价值观以及服务动机四个维度共19项特征要素,其中政治素质和综合能力是表层特征,价值观是中间层特征,服务动机是深层次特征和内驱因素。这四个维度不仅反映了全面深化改革背景下我国基层公务员的实际行为表现,还立足中国传统文化、科层制结构和新时代治理情境实现了对基层公务员能力素质的本土化探索,对于精准选拔和培养新时代基层公务员具有重要的管理启示和实践意义。