Building a large contingent of high-quality cadres is an important guarantee for adhering to and developing socialism with Chinese characteristics in the new era. Using the key event method,this study selects 171 grassroots civil servants in the Ninth National “civil servants with people’s satisfaction” as the industry benchmark, and theoretically constructs the specific content structure of “grassroots civil servants with people’s satisfaction” in the new era based on the grounded theory to answer the typical characteristics and core performance of “grassroots civil servants with people’s satisfaction” in the Chinese scene “What is it?” the results show that “grassroots civil servants satisfied by the people” in the Chinese scenario. The content structure mainly includes four dimensions: political quality, comprehensive ability, values and service motivation, with a total of 19 characteristic elements. Among them, political quality and comprehensive ability are the surface feature, values quality is the middle feature, and service motivation is the deep-seated feature and internal driving factor. These four dimensions not only reflect the actual behavior of China’s grassroots civil servants under the background of comprehensively deepening the reform, but also based on Chinese traditional culture, bureaucratic structure and the new era governance situation, It has realized the localization exploration of civil servants competency, which has important management enlightenment and practical significance for the accurate selection and training of grassroots civil servants in the new era.